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Privacy Policy

Privacy Policy

The Municipal Corporation, Rohtak (“MC Rohtak”, “we”, “our”, or “us”) is committed to protecting the privacy and security of personal information of citizens, visitors, and users (“you” or “your”) who access our website [Insert Website URL]. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information.

1. Information We Collect

When you visit our website, we may collect the following types of information:

Personal Information (provided voluntarily by you):

  • Name, address, contact number, email address

  • Information submitted via application forms, feedback, or grievance redressal forms

  • Details provided for availing online services (e.g., property tax payment, water bill payment, complaint registration)

Non-Personal Information (collected automatically):

  • IP address, browser type, operating system

  • Date, time, and pages accessed

  • Cookies and analytics data

 

2. Use of Information

The information collected may be used for the following purposes:

  • Delivering and improving municipal services

  • Processing applications, grievances, and service requests

  • Communicating official updates, notices, and alerts

  • Ensuring website functionality and security

  • Conducting statistical and analytical studies for service enhancement

 

3. Information Sharing and Disclosure

MC Rohtak does not share your personal information with third parties, except in the following circumstances:

  • When required by law, legal proceedings, or court orders

  • With government departments or agencies for legitimate administrative or legal purposes

  • With authorized service providers working on behalf of MC Rohtak, under strict confidentiality obligations

4. Data Security

We implement reasonable administrative, technical, and physical measures to safeguard your personal data. However, no method of online transmission or electronic storage is completely secure, and MC Rohtak cannot guarantee absolute protection.

5. Cookies

Our website may use cookies to enhance your browsing experience. You may disable cookies through your browser settings; however, some features of the site may not function properly as a result.

6. Links to Other Websites

This website may contain links to external third-party websites. MC Rohtak is not responsible for the privacy practices, content, or security of these external sites.

7. Your Rights

You may:

  • Request access to your personal data

  • Request correction of inaccurate or outdated information

  • Withdraw consent for non-essential data processing

To exercise these rights, please contact us using the information provided below.

8. Changes to this Privacy Policy

MC Rohtak may update or modify this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.